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Contact Us
Have a question or need help with your booking? We’re here to help.
Address
Bole Road Addis Ababa, Ethiopia
Support Hours
Monday – Friday: 9:00 – 18:00 EAT Saturday: 10:00 – 16:00 EAT Sunday: Closed
Frequently asked
- Hotel booking changes: Use "My Bookings" after logging in, or contact the hotel directly using the details on your confirmation.
- Car rental changes: Go to "Car Bookings" in your account or contact the rental provider.
- Payment & refunds: We use pay-on-arrival for hotels and similar policies for cars. Refund rules are in our Terms & Privacy.